Royal Basketball School Policies and Procedures
By reading these terms, the parent(s) understand that they agree upon the following policies of Royal Basketball School stated below.
The Group Class program, also known as Gym Class, is offered year-round. A player may be registered at any time. This program allows a player to subscribe to at least four (4) sessions in a calendar month.
While the registration is year-round, the official school year for Group Classes is from September 15 of the current year to September 14 of the next year.
Registration Fees for Group Classes
During registration, the tuition fee is calculated proportionally to the number of sessions a player will be able to participate in during their registration month.
The membership fee, aka the Initial Registration Fee, is charged to cover relevant expenses such as, but not limited to: uniform, basketball ball, equipment, and administrative expenses. It is charged at the moment of initial registration or after 2 years of absence.
The annual fee shall not be prorated in any instance. For example, the player registered on June 20XX and paid all fees, including the annual fee, during that time. The same player will be required to pay the annual fee on September 15, 20XX.
As the player is provided via USPS shipping a new set of jersey uniform and a basketball ball, the shipping fee applies.
Jersey uniforms and basketball balls will be shipped within two weeks of purchase or registration. Uniforms are provided whichever is available for the size selected and no preferred number is guaranteed.
When a family registers for the Group Class with at least two (2) players attending at the same time, a sibling discount will automatically be applied to the tuition fee.
The discount applies to the younger sibling or to the player with the lower program rate, whichever is lower.
It also applies to all siblings in the family except for one player who may be the oldest or who may be paying the highest program rate compared to others.
The Royal Basketball method of payment is credit/debit card only. NO BANK TRANSFER, CASH or CHECKS.
When a former student re-enrolls in the program after less than two years, the initial registration fee may no longer apply. Only the tuition and annual fees - if not yet paid for that particular school year - apply. If re-enrollment is after 24 months of the last group class payment - the initial Membership fee is charged and a new set of uniform is assigned and shipped.
Registration fees paid, including the tuition fee, for group classes are nonrefundable. An exemption may be approved if the player has attended no classes, with a refund fee of $25 applied, subject to verification.
Refund requests are processed on the first business day of the next upcoming month.
Once registered, there will be an automatic recurring billing for the monthly tuition fee to be charged to the card submitted during registration. Any changes or preferences should be communicated to the School in writing 3 days(on or before the 22nd) before billing day (the 25th) for the upcoming month.
The current month's tuition is scheduled for payment every 25th of the previous month. E.g. Tuition for February 20XX is scheduled for processing on Jan. 25, 20XX.
The 25th of each month is thereby known as the “billing date”.
Cancelation, Pause or Stop Membership
If a player would like to cancel, pause or stop their membership, a written notice must be provided to the school before the 22nd of the month. This allows enough time to make adjustments to the account before the next billing date, the 25th.
If payment already went through, an adjustment may still be done accordingly but a tuition adjustment fee of $25 applies provided that no class was attended for that particular month. Once approved, the remaining balance will be considered a “credit” to their account and will remain valid for twelve (12) months only from the transaction date.
For example, the tuition fee for December 2023 had been charged successfully to Player A’s account. Should they request to apply the same amount towards January 2024 attendance since they are unable to attend for the whole month of December, the adjustment may be made but the fee of $25 will apply. This means that on December 25, they will still be charged the difference in tuition.
Refund requests for families that forgot to stop recurring made more than three (3) months from the transaction date will no longer be honored, not even for the refund fee.
If the monthly tuition did not go through as scheduled, a $25 late fee will apply to each transaction during settlement. Example: Two siblings have a declined monthly tuition being charged on the same card; aside from the tuition fees, a total of $50 in late fees will be collected.
If a class is missed, the student may join another make-up class held in the same month, provided written notice is sent to the management if not filed on the website. Notice may be provided any time before the start of the scheduled class or at most three days after the class was missed. If the class was missed in the last week of the month it can be made up the following month.
The monthly tuition is equivalent to four (4) weeks of basketball lessons. In case a month has five (5) weeks, there is a BONUS class at no additional charge. If a student missed a class on the 5th week of the month, no make-up class will be provided. NO MAKE UP for missed Bonus classes.
Holidays and Canceled Events
Class cancellation due to a Holiday or management decision will merit a make-up class for the students. No tuition credit will be provided in such cases. Holiday schedule is announced in advance so players also have the opportunity to do make-up classes in advance.
Drop-in classes are offered to allow players to attend a class without any commitment. Drop-in classes are nonrefundable. No uniform is required for drop-in classes.
Intro classes are offered at a discounted rate and are nonrefundable.
Private or Semi-private Program
As private and semi-private sessions are specially arranged to accommodate both clients' and coaches' schedules and locations, these programs are also nonrefundable.
Registration Fees for Private or Semi-private Classes
A client may opt to purchase one session only in case they are not ready to commit for the long term and are looking to evaluate either the coach or the players’ skill level. During this “evaluation”- one time only, they may pay the private session tuition fee only. Afterwards, all fees apply during their next regular purchase.
The per session fee will serve as the tuition fee.
The private or semi-private program follows the regular school year of the School, which is from September 15 of the current year to September 14 of the next year.
The annual fee shall not be prorated in any instance. For example, the player registered on June 20XX and paid all fees, including the annual fee, during that time. The same player will be required to pay the annual fee on September 15, 20XX
When a player is registered to Royal for the first time and paid the annual fee, they will be provided a Spalding ball which will be shipped to the client’s preferred location. Regular shipping period and return and exchange policy apply.
Event: NBA Clippers
Requests made more than one (1) week from the event date are eligible for a full refund less a $25 refund fee.
Requests made within one (1) week prior to the event date are eligible for a 50% refund less a $25 refund fee.
Requests made on or after the event date are not eligible for a refund.
Camp: Summer or Winter
Requests made more than one (1) week from the camp date are eligible for a full refund less a $25 refund fee.
Requests made within one (1) week prior to the camp date are eligible for a 50% refund less a $25 refund fee.
Requests made on or after their camp date are not eligible for a refund. Amount paid may be used to pay toward a different program.
RETURN AND EXCHANGE.
RBS will accept return and exchange request if the merchandise is damaged by the company's fault, client order the wrong size or color, client receive a wrong or incomplete item, and if the merchandise is delivered to the wrong address. Please refer to our Return and Exchange Policy as follows:
Royal Merchandise is NON-refundable.
Items that meet the Exchange Request Criteria may be EXCHANGED within 7 days of the item being delivered to you.
If an item is returned to us damaged, worn, or in an unsuitable condition, we won't be able to exchange it for you, instead a new order will be placed at the client's expense.
Merchandise needs to return in its original package, and items are packed up properly and can't get damaged on the way!
There will be a $10 restocking fee that will be charged automatically to the card on file once the return and exchange is processed.
It is a requirement to wear the Royal Basketball uniform at all Royal events, classes, games, camps, or tournaments.
We, the undersigned, do at this moment consent to our child's participation in the Royal Basketball School classes. Our children are in good health and can participate in all activities. Therefore, in consideration for the services to be performed by the Royal Basketball School, I/We do further release their agents and employees and any others associated with the classes from any and all claim or liability to us or our child for any damages or injuries which may be sustained by our child in connection with the Royal Basketball School. If reasonable attempts to reach parents/guardians at phone numbers listed have been unsuccessful, I at this moment give my consent for the administration of any treatment deemed necessary by my preferred physician or by another licensed physician or the transfer of the child to the nearest appropriate hospital or emergency facility. This authorization does not cover significant surgery unless the medical opinions of two licensed physicians or dentists, concurring in the necessity for operation, are obtained prior to performance of surgery.
The signer grants permission to the Royal Basketball School, (and its designees and agents) to utilize the signers child's image, likeness, actions and statements in any live or recorded audio, video or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event in any medium or context without further authorization or compensation.