By reading these terms, the parent(s) understand that their account will be automatically charged on the 25th day of each month - henceforth known as the “billing date” - for the upcoming month's tuition until written cancellation notice is provided, which Royal Basketball School must receive prior to the 22nd of the month.
Due to the overwhelming interest in the school’s programming, and the desire to keep class sizes regulated, we have implemented a policy whereas all fees must be paid by the 25th of the month. If fees are not paid on time, the student may forfeit their spot to another student who is on the waiting list.
CANCELLATION. If payment already went through before the notice is given, a refund can be provided, less the refund fee of $25 if no class was attended for that particular month.
LATE FEE. If on the billing date the payment is declined, a $25 late fee will apply when settling the balance. Customers are therefore advised to update credit card information if necessary, at least three (3) days prior to the billing date.
PAYMENT METHOD. The Royal Basketball method of payment is credit/debit card only.
REGISTRATION. RBS offers basketball programs year- round and a player can be registered at any time. At the moment of registration, you will be charged a registration fee, annual fee, shipping fee and prorated tuition fee. Once all fees are paid, each player will be assigned a randomly selected jersey number. If the uniform size you selected doesn't fit, please refer to our “Return and Exchange Policy” below or you may check our FAQ’s.
RETURN AND EXCHANGE. RBS will accept return and exchange request if the merchandise is damaged by the company's fault, client order the wrong size or color, client receive a wrong or incomplete item, and if the merchandise is delivered to the wrong address. Please refer to our Return and Exchange Policy as follows:
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Royal Merchandise is NON-refundable.
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Items that meet the Exchange Request Criteria may be EXCHANGED within 7 days of the item being delivered to you.
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If an item is returned to us damaged, worn, or in an unsuitable condition, we won't be able to exchange it for you, instead a new order will be placed at the client's expense.
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Merchandise needs to return in its original package, and items are packed up properly and can't get damaged on the way!
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There will be a $10 restocking fee that will be charged automatically to the card on file once the return and exchange is processed.
RE-ENROLLMENT. When a former student re-enrolls to the program, the initial registration fee will no longer apply, unless it has been more than 24 months from their last attendance.
ANNUAL FEE. There is an annual fee to be paid as scheduled every 15th of September. The same with the monthly fee, the charge is automatic. The annual fee shall not be prorated in any instance.
PROMOTIONAL DEALS. Royal has many promotional deals. The parent(s) understand that, once the promotion is over, they are to pay the full membership fee and any additional required fees including purchasing a practice uniform and a basketball ball unless stated otherwise.
UNIFORM. It is a requirement to wear the Royal Basketball uniform at all Royal events, classes, games, camps, or tournaments.
BONUS CLASSES. The monthly tuition is equivalent to four (4) weeks of basketball lessons. In case a month has five (5) weeks, it will be considered a BONUS class and the player may attend at no additional charge. If a student missed a class on the 5th week of the month, no make-up class will be provided for BONUS classes.
ATTENDANCE. There is NO TUITION CREDIT for missed classes, only make-up class. Request to credit tuition already paid only applies if the student needs to cancel enrollment due to an injury or due to extraordinary circumstances. Instances outside of the mentioned scenarios will need an additional review from the management. If the student is provided a credit for missed classes, credit is valid for twelve (12) months. The counting of tuition credit is in dollars, not the number of classes.
MAKE-UP CLASS. We do offer make-up classes held in the same month for missed classes, provided a written notice or email notification is sent to the management. Notice may be provided any time before the start of the scheduled class or at most three days after the class was missed. If the class was missed in the last week of the month it can be made up the following month.
HOLIDAYS AND CANCELLED EVENTS. Class cancellation due to a holiday or management decision will merit a make-up class for the students. No tuition credit will be provided in such cases.
PRIVATE or SEMI-PRIVATE SESSIONS. Unused Private/Semi-private sessions should be consumed within 3 calendar months, otherwise it will expire. Because our coaches make themselves available for the purchased private or semi-private sessions, payments made towards this program are not refundable.
COVID 19 UPDATE: Due to the limited gym space, there are NO REFUNDS.
BEFORE THE GROUP CLASS: Arrive at least 10 minutes prior to practice to give time for everyone to prepare and perform COVID safety protocols. Present your Trial Class QR Code or Sign up email confirmation to confirm your schedule. One of the coaches will meet you at the entrance and accompany the students to the assigned class. Parents can observe the class from the bleachers located inside the gym.
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CODE OF CONDUCT FOR YOUTH ATHLETES
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I will treat all athletes, coaches, and officials with respect before, during and after all contests.
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I will accept the decisions of officials without arguing. I will let the coach handle disputes.
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When I cheer for my teammates, I won’t get personal in my comments about opposing players, coaches, or officials.
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I will not use profanity or vulgarity or make racist or sexist comments
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I will set a good example of behavior and show a good work ethic for younger teammates
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I will attend all practices and team meetings unless excused by my coach
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I will show respect for all facilities and other property (including locker rooms) used during practices, tournaments, and team activities
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I will recognize and show appreciation for good plays from my opponent
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I will work hard to protect my school, team and league’s reputation
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I will not allow others’ negative sportsmanship to become an excuse to do the same
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Playing youth sports should be more than just improving stats or winning games; it should be about developing character and if you are not holding your kids to a standard of behavior, you are missing out on an opportunity to do that.
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We, the undersigned, do at this moment consent to our child's participation in the Royal Basketball School classes. Our children are in good health and can participate in all activities. Therefore, in consideration for the services to be performed by the Royal Basketball School, I/We do further release their agents and employees and any others associated with the classes from any and all claim or liability to us or our child for any damages or injuries which may be sustained by our child in connection with the Royal Basketball School. If reasonable attempts to reach parents/guardians at phone numbers listed have been unsuccessful, I at this moment give my consent for the administration of any treatment deemed necessary by my preferred physician or by another licensed physician or the transfer of the child to the nearest appropriate hospital or emergency facility. This authorization does not cover significant surgery unless the medical opinions of two licensed physicians or dentists, concurring in the necessity for operation, are obtained prior to performance of surgery.
The signer grants permission to the Royal Basketball School, (and its designees and agents) to utilize the signers child's image, likeness, actions and statements in any live or recorded audio, video or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event in any medium or context without further authorization or compensation.
